Desktop Texting Designed For the Auto Repair Shop Call Us Today at (424) 262-1580
FREQUENTLY ASKED QUESTIONS
Can I create “canned” or pre-defined messages?
Yes, and that’s why our technology is such a time-saver. Service advisors can simply send a pre-defined status message, no need to type in every message.
How many users am I allowed?
Your account starts with one phone number to text to and from. If you have several Service Advisors and would like to have a separate number for each, it’s easy. Just give us a call at (424) 262-1580 and we’ll set you up with as many numbers as you need. They’re only $2 per month
How long does it take to setup what training is needed?
We’ll have your shop up and ready to text immediately. Generally, no training is required as the system is so simple to run. Simply add a customers name/number and send them a text. We’ve included several canned messages for you to help get you started.
What do you mean by "No Contracts"?
Exactly that, No Contracts. As a shop owner myself, I got real tired of being strapped down by my uniform company, the phone company, etc. So, I decided to treat you as I wanted to be treated myself. NO CONTRACTS. You can upgrade/downgrade/cancel at any time.
How do you count the number of messages I send?
Each text, received or sent, is equal to one message.
Are you CAN-SPAM Act compliant?
Yes. Since you’re not using the texting to market to a customer, there are no restrictions. Simply getting the number from your customer is their approval to use text messages while the vehicle is being serviced. If you’re going to send them a reminder in a few months, just be sure they approve it with you. A reminder is not considered marketing.
Do you have a referral program
We welcome referrals, don’t you? I’ll be happy to give you a free month of your service for any referral that mentions you when they sign up and become a paying client.
Request More Information
If you’d like to be shown a demo, or have questions – please let us know here and we’ll be sure to get in touch.